Service drive,
sales floor — one rooftop.
Auto, RV, marine, powersports — Linq runs the service write-up, the parts inventory, the deal jacket and the F&I queue on one workspace. Your customer's last visit, last lease, last warranty claim and last text all sit on the same record.
Write-up. Tag.
Out the door.
VIN-decoded service write-ups, technician dispatch by skill, approval-by-photo for upsells, customer-pay vs warranty splits, and a board that shows where every car in the bay actually is.
- VIN-decoded write-up with year / make / model / mileage
- Service history pulled from prior visits + manufacturer recalls
- Tech dispatch by skill, certification, and bay availability
- Photo / video walk-around with one-tap customer approval
- Customer-pay vs warranty vs internal split per RO line
- Loaner / shuttle / Uber Auto integration on every check-in
Counter, shelf,
special order — synced.
Parts counter sees the bay's pulled tickets, the bay sees the counter's stock, and special orders flow through the same dispatch board as the rest of the shop. Wholesale fleet accounts billed monthly without a separate spreadsheet.
- Real-time SKU counts with auto-reorder thresholds
- Special-order tracking with vendor ETAs and customer SMS
- Wholesale fleet accounts with net 30 / 60 terms
- Cost-of-goods rolls into RO margin reports
- Manufacturer parts catalog with VIN-fit validation
- Returns + cores + warranty parts on a separate ledger
Showroom to F&I
on one timeline.
Deal jackets that flow from showroom to F&I with the credit app, trade-in, dealer-cash, rebate stack, and product menu all attached. Customer signs in F&I, the deal closes, the funding clock starts — visible to the GM on a single screen.
- Deal jacket: vehicle, trade, customer, finance terms, F&I products
- Credit app routing across lenders with status callbacks
- Rebate stack + dealer cash + tax / fee schedule per state
- F&I menu: warranty, GAP, tire-and-wheel, prepaid maintenance
- e-Sign + e-Contract with funding-package builder
- Aged in-funding dashboard so deals don't sit at the bank
One record.
Every department.
Service, sales, F&I and BDC all read and write to the same customer. Every lease end-date, every recall, every repair order, every text — on one timeline. The salesperson sees the service history; the service advisor sees the lease maturity.
- Unified customer record across service, sales, F&I, BDC
- Lease maturity + equity calculator with sales hand-off
- Recall + open-campaign alerts on every check-in
- BDC scripts + call queue with disposition codes
- Two-way SMS thread tied to the customer, not a department
- DMS bridge with Reynolds, CDK, Dealertrack — read + write